FREQUENTLY ASKED QUESTIONS

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About Tennis 13 Fitness

Quels sports sont offerts au Tennis 13 Fitness ? 

Tennis, training, fitness classes, pickleball, racquetball, squash, badminton, swimming, golf, wallyball, beach volleyball, beach tennis, dek hockey.

Y a-t-il des frais cachés ? 

No, there are no hidden fees!

Is there a one-month membership option?

No, our memberships are available for periods of 3 months & +. If you’d like to try Tennis 13 before committing, we also offer a one-week trial.

Do you offer a family membership?

No, we do not currently offer a family membership.

À quel moment les nouveaux horaires sont-ils publiés ?

There is no set schedule for when new schedules are published. We recommend checking our schedule page regularly to stay up to date with new activities and availability.

My Membership

Can I cancel my membership?

Yes, memberships of 3 months & + can be cancelled after the first three months. To request a cancellation, please contact our team. For annual memberships, cancellation may be considered in cases of injury, illness, or relocation, with supporting documentation. Certain fees or penalties may apply depending on the terms of your membership.

Can I temporarily suspend my membership?

Yes, a temporary membership suspension may be possible in the event of travel or illness, with supporting documentation. Payments will continue during the suspension period, but the suspended time will be added to the end of your membership so you don’t lose that time.

Do I have access to all sports and courts with my membership?

Both members and non-members can reserve courts. However, depending on the type of membership you choose, members benefit from priority booking and preferential rates. The Le 13 membership offers these benefits for tennis, badminton, pickleball, racquetball, and squash, while the BAD / PICKLE membership offers them for badminton and pickleball.

Does my 3-month & + membership automatically end after the first 3 months?

No, memberships of 3 months & + do not automatically end after the first three months. If you wish to cancel your membership, you must submit a cancellation request to our team after the first three months.

Does my Gym membership give me access to racquet sport courts at the member rate?

Gym members can book racquet sport courts, but the non-member rate applies. Preferential court rates are reserved for memberships that include racquet sports.

Are towels included with my membership?

Towels are not included with our memberships. However, a towel service is available for an additional fee.

Est-il possible d’avoir un invité au gym ? 

Yes, you can bring a guest to the gym. Guest fees apply.

Does my membership renew automatically?

No, memberships do not renew automatically. You must register again once your membership expires.

Playing at Tennis 13 Fitness

Can I book a court without being a member?

Yes, non-members can also book a court. Different rates apply to non-members.

How can I find a playing partner?

Our Facebook community is a great way to find tennis, pickleball, and other racquet sport partners based on your sport and skill level.

How do I know what my skill level is?

Tennis Québec offers a self-assessment scale to help you determine your skill level based on your abilities and experience.

I don’t have a racquet, can I borrow one?

Yes, a limited number of racquets are available to rent for tennis, pickleball, and racquetball/squash. The rental fee is $5 per racquet. Balls are not included and must be purchased on site.
Racquets are available at the front desk when the Pro Shop is closed. When the Pro Shop is open, racquets must be rented directly from the shop. A car key is required as a deposit when renting a racquet.

Si j’invite des non-membres à jouer, bénéficient-ils du tarif membre ? 

No. Each player is charged according to their membership status, and the fees are calculated based on the number of players.

How are court fees calculated when a booking includes both members and non-members?

The court fee is first divided among the number of players on the court. Each player then pays their share at the rate corresponding to their membership status.

Comment sont calculés les frais de location d’un terrain ? 

Court rental fees are charged per court, per hour. The cost can then be split among the players, whether there are 2 or 4 players on the court.

Combien de jours à l’avance les non-membres peuvent-ils réserver un terrain ? 

Non-members can book a court up to 48 hours in advance.

Is pickleball easy to learn?

Yes. Pickleball is generally easier to learn than many other racquet sports. Beginners can quickly master the basic rules and start rallying. However, taking an introductory lesson is recommended to develop proper technique.

Can you play pickleball without being a Tennis 13 Fitness member?

Yes. Tennis 13 Fitness offers member and non-member rates for its weekly pickleball activities.

Can you start playing pickleball without a partner?

Tennis 13 Fitness organizes activities that bring multiple players together, allowing you to participate in structured sessions without having to form your own group of four players.

Do you need a DUPR rating to play at Tennis 13 Fitness?

No. Players who do not have a sufficiently reliable DUPR rating can complete an assessment to be directed to an activity that matches their skill level.

What is the registration process for pickleball activities?

The registration process depends on your pickleball experience and skill level. Whether you are a beginner or an experienced player, a few simple steps will help you find the activity that suits you.
Consult our guide to learn about the registration process and the steps to follow based on your experience and skill level.

Classes & Training

Do I need to book a spot for group fitness classes?

No, reservations are not required. Spots are available on a first-come, first-served basis.

À partir de quel âge un enfant peut-il accéder au gym ? 

Gym access is available to members aged 16 and over. However, specially designed training programs for younger participants are available, including Youth Fitness and the Strong Girl Club.

What age can my child start tennis lessons?

Children can start tennis lessons as young as 4 years old.

Do you offer coaching for badminton, squash, and racquetball?

No, we do not currently offer coaching services for badminton, squash, or racquetball.

How do adult tennis lessons work?

Our adult tennis lessons are designed for different skill levels, ranging from beginner to intermediate. Sessions typically run for 5 to 9 weeks and focus on technique, footwork, strategy, and the various skills needed to improve your game.

How do junior tennis lessons work?

Junior tennis lessons are offered in seasonal sessions, with 9 to 13 lessons per session. Children are initially grouped according to their skill level, which can be reassessed on court to ensure they are placed in a group suited to their abilities.

If a child’s skill level does not match the group’s level, a group change may be possible, subject to availability.

Groups consist of approximately 6 children per lesson, and lessons take place on weekends.

How are junior tennis groups organized?

Groups are formed according to each child’s playing level. An assessment can be conducted on court to ensure the group matches the child’s abilities.

If the child’s level does not match the group, a change may be possible after lessons have started, subject to availability. An assessment is particularly useful in the fall, as children generally have more opportunities to play during the summer.

Où ont lieu les cours de tennis pour enfants (junior) ?

Junior tennis lessons take place at Tennis 13 Fitness.

How often are junior tennis lessons held?

Lessons are held once a week. However, children can attend twice a week by registering for two different time slots.

Can I bring my own private coach?

No, external private coaches are not permitted to provide lessons or training sessions at Tennis 13.

Facilities & Services

Is the pool accessible to all members?

Yes, the pool is available to all members during public swim hours. Pool hours may vary, so we recommend checking the pool schedule before your visit.

Is the restaurant / bistro open to everyone?

Yes, the restaurant is open to the public, whether you’re a Tennis 13 member or not.